The services of Logic Technology

Technical Support – Installation, Integration & Lifecycle Services for Embedded Products

At Logic, we go beyond distribution — we’re a technical partner in your embedded development process. From initial installation to deployment and long-term use, we provide expert support to ensure reliable integration and optimal performance of the embedded products you procure through us.

Installation & Integration Support

We provide hands-on assistance during the setup phase, including hardware interfacing, power management, thermal considerations, and peripheral connectivity. Whether you're deploying embedded modules, SOMs, SBCs, displays, or complete subsystems, we offer documentation, design-in guidance, and board bring-up support to accelerate your development.

Software Enablement

Our engineers support firmware flashing, bootloader configuration, OS deployment (Linux, Android, RTOS, or bare-metal), and BSP adaptation. We assist with driver integration, kernel customization, and middleware configuration — ensuring that hardware and software are tightly coupled for your target environment.

Lifecycle & Product Use Support

Post-integration, we offer continuous technical support across the product lifecycle. This includes troubleshooting, long-term maintenance guidance, software updates, version migration planning, and compliance with industry standards. We also help identify alternatives and manage transitions when components approach end-of-life (EOL).

Expert Engineering Access

Support is delivered by engineers with deep expertise in embedded design. You'll interact directly with professionals who understand your challenges — whether you're in prototyping, pre-production, or volume deployment. Communication channels include email, phone, and our dedicated partner network.

xtended Capabilities via Partner Network

For highly specialized requirements — such as custom board design, enclosure development, certification, or application-layer development — we leverage a strong network of trusted technology partners. These collaborations allow us to offer co-development services, tailored engineering, and complete end-to-end solutions that go beyond our core portfolio.

Long-Term Technology Partnership

Our role doesn’t end at delivery. Logic stays engaged throughout your product’s lifecycle — adapting to changing technical needs, scaling with your production roadmap, and ensuring long-term reliability. Whether you're building industrial controllers, medical devices, or smart IoT systems, we’re invested in your success.